At Dream Harbour we pride ourselves in providing consulting expertise in our niche areas of strength: the New Payments Platform in Australia, specialty consultancy services for IT projects and bids and implementations in China and card, mobile & e-commerce retail payments projects.
Established by experienced payment consultants Dream Harbour positioned itself to focus on payment projects in Australia (New Payments Platform being the major focus these days) and China as well as retail payments consulting engagements in Asia Pacific. Our consultants have delivered payment solutions and projects over 20 years, at four continents to dozens of world's major financial institutions and vendors. Below are just a few highlights along with the map of the major programmes we've been part of.
Credit card issuing (over 80 million cards) and merchant management (over 300,000 merchants) customer requirements, business consulting, solution design and test strategy for tier - 1 China banks.
End-to-end fuel card implementation in 3 Baltic countries and Poland.
New Payments Platform consultancy (customer and vendor training, testing team enablement and support, test file generation software) delivered to NPP current and prospective participants and FinTech companies.
Leading solutioning and providing SME support that resulted into major multi-million $ wins and first regional (Middle East, Oceania, South Asia) sales of vendor card and merchant management solutions.
New Payments Platform (also known as NPP) was launched in Australia on February 13, 2018. Whilst the current programme focus is on the platform's ability to let consumers and business pay instantly 24x7, its enormous potential to enrich payments by utilising ISO 20022 messages is ready to be explored.
Dream Harbour consultants have unique 3 years core programme experience and are ideally positioned to assist financial institutions, corporates, vendors and FinTech companies in your NPP journey.
China for a long time has been both very attractive yet very challenging market for IT vendors and financial institutions. With two decades of delivering Mainland China solutions our consultants are fully equipped to help you win new business and get your payment projects on the right path.
We provide consulting services to support your bids (including Chinese-to-English professional technical translation), design payment solution or deliver custom training.
Retail payments projects have been bread and butter of Dream Harbour consultants for more than 20 years - card issuing, merchant management,fraud detection and dispute management solutions delivered at four continents.
VISA, MasterCard, China Union Pay, EMV, contactless, credit, debit & prepaid cards, fuel card and loyalty projects - end-to-end solution design, testing, custom training, SME support consulting services are constantly professionally delivered by our experts.
Dream Harbour provides the range of consulting services in our niche expertise areas. Our standard hourly rate is $500 AUD/hour + GST with discounts available depending on the nature and duration of engagement. Please refer to our standard terms of engagement and do not hesitate to contact us for the detailed conversation about your requirements and our capabilities in assisting you in reaching your goals.
Functional Design
Card issuing: personal, corporate, co-brand, multi-currency, loyalty programs.
Merchant management back-office: settlement, advice & statement, reconciliation.
Dispute and case management workflow design.
New Payments Platform impact assessment & functionality design.
Solution Architecture
New Payments Platform solution design.
Credit card issuing.
Merchant acquiring.
International payments.
Real-time payments.
E-commerce gateways.
Messaging hubs.
RFP & RFI Responses
Support sales and bidding process.
Subject matter expert support in solution and product presentations.
Requirements gathering workshops.
ROI calculation.
Competition product / solution assessment.
Impact Analysis
New Payments Platform business, functional and technical impact assessment.
Before / After system architecture & gaps identification.
New / changed functionality required to address the gaps.
Evaluation of vendor products / outsourcing solutions.
Performance impact assessment.
Chinese-to-English Translation
RFP / RFI translation.
Requirements documents.
Product / standards specifications and format mapping.
Design documentation.
Software adaptation to support Chinese language.
Standards Consulting
ISO 20022 Financial Services message standard.
New Payments Platform ISO 20022 messages.
SWIFT MT messages, MT-to-MX and MX-to-MT conversion.
ISO 8583 card and interchange message standard.
AS 2805 Australia standard for Electronic Funds Transfer.
Testing Services
New Payments Platform testing team enablement.
Produce end-to-end ST, SIT, UAT strategy, plans, scripts.
New Payments Platform message generation / conversion software.
Performance, stress & NFT strategy, scripts and execution.
Custom Training
New Payments Platform business, functional and technical training.
Customer training in subject matter areas - NPP and retail payments.
Knowledge transfer and train-the-trainer programs.
